Questions, answered calmly.

Each flash of light is drawn to the pigment in the hair strand. It travels down the shaft to the root, where gentle warmth signals the follicle to rest – so regrowth slows and softens over weeks of use.

Most customers notice finer, slower regrowth in as little as 3 weeks of weekly use, with full results around week 12. After that, a monthly touch-up keeps things smooth.

It feels like a warm flick of light. The ice-cooling window keeps your skin comfortable, and nine intensity levels let you start as gently as you like.

Legs, underarms, bikini line, arms, and suitable facial areas below the cheekbone. Avoid tattoos, dark moles, and the area around the eyes.

Lumelyy Smooth is FDA cleared, with a skin-contact sensor that only allows a flash when the window sits fully against your skin. We still recommend reading the quick-start guide before your first session.

IPL works best on light-to-medium skin tones with dark hair, where contrast lets the light find the pigment. It is not suitable for very dark skin tones or very light blonde, red, or grey hair. If unsure, consult a licensed professional.

We recommend pausing IPL during pregnancy and nursing – not because of known risks, but because hormonal changes affect hair growth and results. Your device will be ready when you are.

Orders placed before midnight ship the next business day. Delivery takes 14–18 business days depending on your region, with tracking the whole way. Shipping is free over $90.

You have 30 days from delivery to return an item for a full refund, provided it is returned undamaged, unopened, unused and in brand-new condition with its original packaging. Opened, used or damaged items are not eligible for a refund. If your order arrives damaged, contact us with proof (photos or video of the product, packaging and label) and, once verified, you can choose a full refund or a free replacement. Orders lost by the carrier are our responsibility; deliveries that fail because of an incorrect address or an uncollected parcel are the recipient's responsibility. Full terms: our Refund Policy.

Use the Track order page with your order number and email – the same link lives in your confirmation email.